Privacy Policy

This website is the property of NPO SAPience.be (hereafter “SAPience.be” and the “Company”).

Contact details and registered address:

NPO SAPience.be

Da Vincilaan 1

1930 Zaventem

Telephone: 053 64 54 95

Emailinfo@sapience.be 

Company number: BE 0478.093.204

1. Acceptance of the general conditions of use for this website

By accepting the pop-up with regard to the cookie policy you explicitly agree with these general conditions of use.

2. Intellectual property rights 

The contents of this site, including the brands, logos, drawings, data, product or company names, texts, images etc. are protected by intellectual rights and belong to SAPience.be or entitled third parties.

3. Limitation of liability 

The information provided by SAPience.be on this website is of a general nature and is not adapted to personal or specific circumstances. Therefore the information cannot be considered as personal, professional or legal advice by the visitor. SAPience.be does ensure that the information is complete, precise and correct. Regardless of these efforts, inaccuracies may occur at any time. If inaccuracies occur, SAPience.be will make the greatest possible effort to correct these as soon as possible. If the visitor should find any inaccuracies, he/she can contact the site manager through SAPience.be.

SAPience.be cannot be held liable for direct or indirect damage from the use of the information on this site. The content of this site may be adapted, changed or added to at any time without prior notice. SAPience.be cannot be held liable for malfunctioning of the website or temporary (un)availability of the website or for any form of damage, direct or indirect, arising from the access to or use of this website.

In no event whatsoever can SAPience.be be held directly or indirectly liable for damage resulting from the use of this website, in particular as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programmes or other data on the computer system, equipment, software or other of the visitor.

The SAPience.be website may include hyperlinks that refer directly or indirectly to pages belonging to third parties. These links do not imply any tacit approval of the content of the third party pages. SAPience.be has no control over the content used on third-party pages and can in no event be held liable for any damage caused by the use of these pages.

4. Applicable Law and Jurisdiction

The interpretation and application of these general terms and conditions of use, as well as the use of the website to which they relate, is subject to Belgian law.

Only the courts of the judicial district of Brussels have jurisdiction in the event of disputes arising from the use of this website.

5. Privacy statement 

5.1. Processing of personal data

The Company observes the Belgian Law of 8 December 1992 with regard to the processing of personal data, amended by the Law of 11 December 1998 and from 25 May 2018 by the Regulation (EU) 2016/679 (GDPR), which takes into account the European Directive of 24 October 1995. This law stipulates that the person or company that collects data must have the consent of the person whose personal data is involved, that the data must be relevant, accurate and correct and that it must be collected for specific, clear and legal purposes.

SAPience.be collects personal data that is transmitted to it by the visitor of the website via the contact form, making of an account or subscribing to the newsletter.

The following information can be collected: your first name, name, address, company name, profession, age, user name, password, telephone number, e-mail address and bank details / credit card information.

The information thus obtained is only used by SAPience.be to provide the visitor with any requested service, to enable the registration of the visitor so that he can be contacted in connection with the questions asked by him, to enable SAPience.be to improve the quality of its services and to allow SAPience.be to keep you informed of offers and products of which we can reasonably assume that they may be of interest to you.

The visitor of the website confirms his consent with the collection and processing of his personal data by clicking on a box that is intended for this purpose when sending the contact form, when creating an account or when subscribing to the newsletter.

SAPience.be can also process your personal data on the basis of other processing grounds, more specifically:

  • when this is necessary for the execution of the agreement between SAPience.be and the person concerned;
  • when this is necessary to represent the legitimate interests of the Company
  • to comply with a legal obligation, for example on the basis of a court order;
  • for the fulfillment of a general interest task or a task in the exercise of the public authority entrusted to SAPience.be.

You can view, change and / or delete your personal details at any time in the personal account or by contacting us at info@sapience.be

You also have the right to object to the processing by notifying the aforementioned e-mail address, as well as to submit a complaint to the Data Protection Authority:

Data protection authority

Durkpersstraat 35

1000 Brussels

Tel .: +32 (0) 2 274 48 00

Fax: +32 (02) 274 48 35

E-mail: commission@privacycommission.be

The visitor is assured of the protection of the privacy of his personal data by using an SSL certificate at Domain Validation level, issued by cPanel, Inc.

5.2. Contact form

When the visitor makes use of the contact form on the website, SAPience.be will only store and use this information in order to be able to contact the visitor and to provide him with the requested service.

When sending the contact form, the visitor will be requested to tick a box by which he gives explicit consent to the processing of his personal data in accordance with this privacy statement.

This data will be kept for as long as is required for the processing purposes. The details can be viewed, changed and deleted at any time by contacting us via info@sapience.be

5.3. Account

If you are new as a visitor or customer, you must register to create an account.

SAPience.be asks for the personal details that are necessary to enable a smooth service. Your data is located at SAPience.be in a safe environment: both your personal and bank details are protected.

Your information will also be used by SAPience.be to serve you even better and to keep you informed about possible interesting offers, workshops and more. If you do not want this (anymore), you can easily unsubscribe from this service via mail to info@sapience.be

When creating the account, the visitor will be asked to click on a box, whereby he expressly gives his consent with the processing of his personal data in accordance with this privacy statement.

These data are retained as long as they are necessary for the processing purposes. The data can be viewed, modified and deleted at any time by contacting SAPience.be via info@sapience.be

5.4. Newsletter

The personal data of the visitor will also be used for sending the newsletter, provided a double opt-in has been obtained. This implies that the visitor first ticked the box confirming that he would like to receive the newsletter when he entered his data on the website of SAPience.be. Subsequently, the visitor will receive a confirmation email after which he has to confirm again that he wishes to receive the newsletter.

These personal data used in this context can be viewed, changed and deleted at any time by contacting us via email to the address info@sapience.be. The visitor can also unsubscribe from receiving the newsletter at any time by clicking on the relevant link in the newsletter or by contacting SAPience.be.

5.5. Preventing the use of personal data

The Company undertakes not to pass on any personal information to other organisations with commercial or non-commercial purposes.

5.6. Children

SAPience.be does not intend to knowingly collect data from users of the website that are younger than sixteen, or to bring marketing campaigns to them.

The Company advises parents to be involved in the online activities of their children, in order to prevent the collection of data about children without the necessary parental consent.

As soon as a person who has parental responsibility notes that his or her child has provided personal data to SAPience.be without parental consent, the Company requests him or her to contact SAPience.be via info@sapience.be. SAPience.be will then remove all affected files from its system within a reasonable period of time.

6. Cookie policy

6.1. Permission

SAPience.be collects your personal data by using cookies. Your consent is required under the applicable legislation regarding GDPR. By accepting the pop-up with regard to the cookie policy you explicitly grant SAPience.be this permission. You can withdraw your consent for the use of cookies by SAPience.be at any time. 

6.2. What are cookies?

Cookies are small text files which are installed on your computer or mobile device by SAPience.be. These cookies allow Heinz Performance to collect information on your behaviour on the website. Thanks to the cookies you will also be recognised on a subsequent visit, so you do not have to register again. They also enable us to count visitors to the SAPience.be website and analyse how they navigate through the website. This way the visitors can be used for profiling purposes and we can continually improve the website. The visitor can withdraw his consent at any time by sending an email to info@sapience.be. The SAPience.be website makes use of a number of cookies as listed in the following table. SAPience.be also makes use of cookies placed by third parties.

6.3. Google and Google Analytics

The SAPience.be website uses Google Analytics, a web analysis service by Google Inc. In order to use Google Analytics, Google Inc. places cookies on your computer or mobile device. On behalf of SAPience.be, Google Analytics will use this information to evaluate your use of the website and to report. You can prevent the use of your data by Google Analytics by installing a browser plugin via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

The following cookies are installed by Google and Google Analytics:

Cookie Pupose Data ontvanger Verwijdering
_ga Analysis Google 2 years
_gid Analysis Google 2 days
1P_JAR

Recognition user

Google 1 month
APISID

Recognition user

Google 2 years
CONSENT

Recognition user

Google 20 years
HSID Recognition user Google 2 years
NID Recognition user Google 6 months
SAPISID Recognition user Google 2 years
SID Recognition user Google 2 years
SIDCC Recognition user Google 3 months
SSID Recognition user Google 2 years

6.4. Preventing the use of cookies

You can block cookies at any time by activating the setting on your browser that ensures that all or some cookies are refused. If you adjust your browser settings to block all cookies, you may not be able to access certain or all or some parts of our website. If you have questions or would like information about the cookie policy, please contact SAPience.be via info@sapience.be.

6.5. Useful links about the management of cookies on your browser:

Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Chrome: https://support.google.com/chrome/answer/95647?hl=en

Safari: https://support.apple.com/kb/PH21411?locale=en_US