USERday
USERday 2026
The Beginning of Reality
SAP's vision is clearer than ever: the autonomous enterprise is the future of how we run our businesses.
But what does it mean in practice? Which tools and agents are available today? And where do you start?
USERday 2026 is the day you find out — learn from SAP, get inspired by peers who have already begun their journey, and take your first concrete steps
For those not yet started: this is your starting point. For those already on their way: this is where you accelerate.
Join the Belgian SAP community on December 1st and step into your next reality.
.jpg)
What to Expect
-
Inspiring Keynotes
From vision to reality – hear how thought industry leaders and pioneers are shaping the future of business with SAP technology. -
15+ Breakout Sessions
Covering a wide range of SAP best practices and innovations across industries and lines of business. You’ll find sessions tailored to both business professionals looking to refine their cloud strategies and technical experts like developers and IT architects who want to get hands-on with the latest in SAP architecture and infrastructure. -
Roundtable Discussions (NEW)
Talk with peers and experts in interactive sessions focused on challenges, insights, and proven approaches. Topics about HR, Supply Chain, Finance, … join the expert table of your choice. -
A Festival of Real-World Innovation
Expect a dynamic, inspiring program (to be revealed soon!) that blends customer cases, expert talks, and live demos. -
Something for Everyone
Whether you’re focused on strategy, business processes, transformation, or want to dive deep under the hood with tech, integration, and architecture, the USERday has you covered.
Practical Info
Date: Tuesday, December 1, 2026
Location: Salons de Waerboom, Groot-Bijgaarden
Timing: Doors open at 08:30 – Event closes around 19:30
Breakfast, lunch, coffee breaks & networking included
Free spacious parking is available on-site.
Register Now
Don’t miss Belgium’s leading SAP community event. Secure your spot today and stay tuned for the full agenda mid-September.
Program 2026
coming soon
Agenda
08h30
08h30 – 09h00
Welcome Coffee
09h00
09h00 – 09h35
Welcome & Opening Keynote
SAPience & SAP – Gert De Pauw & Veerle Van Puyenbroeck
09h35
09h35 – 10h15
All-in on AI: How SAP Uses SAP on the Journey to the Autonomous Enterprise
For many SAP customers, the key question is no longer whether AI matters, but whether the vision of the Autonomous Enterprise truly works in real business environments. In this keynote, Dr. Oliver Gutzeit, Vice President Experience Technology at SAP, shares how SAP is applying this vision inside its own company — making this not just a strategy talk, but a real “SAP runs SAP” story.
Dr. Oliver Gutzeit | Vice President Experience Technology | SAP SE
Plenary room
10h15
10h15 – 10h45
Coffee break
Break-out rooms
Break-out rooms
09h00
09h00 – 09h30
Beyond the business case: what Bridgestone learned from moving to SAP Cloud ERP
Every SAP Cloud ERP transformation starts with a business case.
The real learnings start during the journey.
In this session, Bridgestone and oXya provide an honest view of a large-scale SAP Cloud ERP transformation, sharing the challenges and lessons learned along the way.
For organisations still planning their move, the session offers practical guidance on where to start today. For those already live, it provides a valuable opportunity to benchmark your own experiences and identify areas for further optimization.
Romeo Iannucci| SAP Lead EMEA Bridgestone
Marnix Verberckmoes | Managing Director EMEA Regions oXya
10h45
10h45 – 11h30
Digital Transformation of Soft HR at AWEX with SAP SuccessFactors and SAP Business AI
AWEX modernized its HR landscape by bringing key Soft HR processes together in one integrated SAP SuccessFactors platform, improving efficiency, employee experience and talent management while laying the foundation for AI-powered HR.
Beyond technology, this transformation was driven by a structured project methodology and a strong focus on change management, helping to align stakeholders, harmonize HR processes, engage users and support adoption throughout the journey.
This session will share AWEX's transformation journey, from project approach and change management to implementation and adoption, highlighting key lessons learned and the opportunities offered by SAP Business AI for the future of HR.
Speaker to be confirmed | AWEX
Mehdi Chaârane| Business Unit Manager at Persolis/Expertum
09h00
09h00 – 09h30
Boost Your Business with SAP Business AI: From Inspiration to Real Impact
What started as a bold idea at the SAP NL–VNSG hackathon has grown into an award-winning AI solution — recognised with a global SAP Innovation Award and on track to become an official SAP AI Hero use case.
In this session, discover how a customer project for Promocean turned an ambitious AI concept into a working, scalable solution using SAP Business AI and Generative AI. We'll take you behind the scenes of the approach: the design choices that shaped the solution, the architecture that makes it work, and — just as importantly — the change management that made adoption succeed.
Having been involved from the very first idea through to today's phase 2 rollout, the speaker will share practical, first-hand lessons on what it takes to move AI from proof-of-concept to real performance driver. Expect a live demo, an honest look at what worked (and what didn't), and plenty of room for your questions — no matter where your organisation currently stands on its AI journey.
Tamas Szirtes| Group Innovation Director at SOA People
Plenary room
Break-out rooms
10h45
10h45 – 11h15
Coffee break
09h00
09h00 – 09h30
Orchestrating Service Operations: How TMHE Transformed with S/4HANA
This session shows how LeanIX and Signavio are being used at Honda Motors Logistics to understand the impact of their biggest initiative ever; the migration of their own mainframe ERP towards SAP S/4HANA.
Speaker to be confirmed | Toyota Material Handling Europe
Maarten Loeckx| Specialist leader SAP Service management Deloitte
11h30
11h30 – 12h15
Beyond the SAP Core: How ENGIE Built a Global Model for Accounts Payable
How do you standardize Accounts Payable across nearly 900 legal entities, multiple ERP systems, and millions of invoices—without adding further complexity to your SAP environment?
In this customer-led session, ENGIE will share how it is combining SAP Cloud ERP with a global AP model designed to support automation, compliance, and control at scale. The discussion will explore why ENGIE chose to manage invoice processing outside the SAP core, how it approached integration and global standardization, and which implementation lessons proved most valuable along the way.
Attendees will hear how controlled pilots, improved master data, and automated invoice matching helped ENGIE increase its automatic matching rate from 20% to 82% in two years. The session will also cover the practical challenges encountered, the decisions that supported adoption, and what other organizations should consider when planning a similar transformation.
There will be an opportunity to ask questions and hear directly from ENGIE about the successes, pitfalls, and real-world experience behind its SAP and AP transformation.
Arnaud Droissart| Finance Information Systems & E-invoice Manager, ENGIE
Utsav Chobe| Technology Solution Advisory Director, Basware
09h00
09h00 – 09h30
You Can't Cook AI in a Dirty Kitchen
"As a private chef, I know a great dish requires a perfectly organized workspace. The same is true for Business AI—there is no technical silver bullet without a foundation of clean data and optimized processes.
Looking behind the scenes of Allnex’s practical AI journey, this session equips you as Trusted Advisors with a powerful metaphor to drive customer ownership. We’ll explore how SAP Signavio acts as the ultimate sous-chef, providing the process visibility needed to prep the corporate kitchen and make landscapes truly AI-ready.”
Jilles Eissen | Global Chief Information Officer (CIO) at Allnex
09h00
09h00 – 09h30
Successful SAP S/4HANA Private Cloud Conversion as the Foundation for Barco’s Digital Roadmap
Barco, a leading international technology company headquartered in Belgium, partnered with Expertum to accelerate its digital transformation. By choosing RISE with SAP S/4HANA Private Cloud, Barco ensured a future-proof IT landscape and standardized processes.
In just 10 months, they completed the move from SAP ECC—discover their key success factors, lessons learned, and next steps.
David Peirs | IT Program Manager Barco
Cindy Huyghens | Senior Project Manager Expertum
09h00
09h00 – 09h30
Growth Companion App
Presenting the ‘Growth Companion App’; a groundbreaking concept powered by SAP SuccessFactors, SAP Datasphere, and SAP BTP.
The ‘Growth Companion App’ brings performance management and training to the shop floor, providing real-time insights into skills and growth potential.
The solution was developed and rolled out in close collaboration with BEWEL.
Hans Huybrechts | Solution Architect SAP SuccessFactors delaware
Louis Olivier | SAP SuccessFactors Expert delaware
09h00
09h00 – 09h30
Event lead generation at Puratos:
from events to opportunities
Discover how Puratos and Flexso co-created an innovative application for SAP Sales Cloud on SAP BTP.
The solution seamlessly connects event planning and execution with sales follow-up and provides valuable insights by combining participant data, event costs and business outcomes. This makes ROI evaluation straightforward and helps to run more impactful events!
Christophe Rigaux | Global Sales Operations and Digital Transformation lead Puratos
Bert Van Bree | SAP BTP Competence Lead Flexso
Jef Op de Beeck | SAP Customer Experience consultant Flexso
Plenary room
12h15
12h15 – 13h30
Lunch & networking break
Round table discussions 12h40 – 13h30
RISE with SAP: Strategic Choices for a Successful ERP Cloud Transformation (TABLE FULLY BOOKED)
How Belgian organizations can determine the pace, scope, and approach to maximize the benefits of SAP S/4HANA Cloud
Item Title Two
Use this space to promote the business, its products or its services. Help people become familiar with the business and its offerings, creating a sense of connection and trust. Focus on what makes the business unique and how users can benefit from choosing it.
Item Title Three
Use this space to promote the business, its products or its services. Help people become familiar with the business and its offerings, creating a sense of connection and trust. Focus on what makes the business unique and how users can benefit from choosing it.
14h00
14h00 – 14h45
“Flip the Script”
Karl Meesters is a keynote speaker, TV host, and former life and career coach for Olympic and Paralympic athletes.
For over ten years, he travelled the world guiding elite athletes through their lives besides and after sports.
In 2024, his television show “Niks te zien” was awarded a Rose d’Or in London. And just recently, he stepped onto a very different stage — the dance floor of Dancing with the Stars.
Living with blindness himself, Karl draws from both personal and professional experience to share raw stories and sharp insights.
His keynotes explore resilience, growth, and how we deal with limitations — both real and perceived — always with a touch of humour.
He invites you to flip the script on how we think about challenges.
What if our biggest limitations — real or perceived — were not obstacles, but the starting point for unexpected growth — a path to opportunities we never saw coming?
Karl Meesters | Public speaker, TV host, and former life & career coach | Keynote
Break-out rooms
09h00
09h00 – 09h30
Designing an AI reference architecture: Credendo's SAP AI Roadmap
How do you move from AI experimentation to scalable enterprise adoption?
In this session, Credendo shares its journey towards a SAP AI reference architecture that helps teams build, govern and deploy AI solutions consistently across the organisation. Discover the key principles, lessons learned and building blocks for creating a future-proof AI foundation.
Speaker to be confirmed
13h30
13h30 – 14h15
One process, One System, One truth, from scattered systems to one reality in SAP Public Cloud
How do you run a group of subsidiaries that each grew up on their own systems, their own data and their own way of working? Our customer today made the choice to move every subsidiary from a fragmented legacy landscape onto a single SAP S/4HANA Public Cloud. The result: one central system that gives headquarters real-time insight across all subsidiaries, and standardised processes that let every entity work the same way.
In this session we share the real journey : the drivers, the tough choices around harmonisation and data, what worked, what didn't, and the lessons for anyone facing the same multi-entity puzzle.
Speaker to be confirmed
Speaker to be confirmed
09h00
09h00 – 09h30
“Can an Invoice Really Post Itself?
Building Autonomous AP on SAP”
Somewhere between "fully automated" and "still needs a human" lies the real answer for your Accounts Payable process — and this session lets you find it live. Using real invoice scenarios, you decide: automate or intervene? The audience's calls drive the discussion on recognition, matching, approvals, exceptions and posting — and where AI, clean data and Clean Core genuinely move the needle for S/4HANA.
Walk away knowing exactly how much further you can push touchless processing — and where you shouldn't.
Hans Willems | Managing Director xSuite Benelux
Hans Westeneng | Account Manager xSuite Benelux
09h00
09h00 – 09h30
Van HRIS-transformatie naar geïntegreerde architectuur: het YPTO/NMBS-verhaal
YPTO/NMBS is volop bezig met de transformatie van zijn HR-landschap naar SAP SuccessFactors, met integraties naar SAP ECC/S/4HANA en HR-Rail. In deze customer story nemen we jullie mee in het traject dat tot vandaag werd afgelegd: van de initiële uitdagingen en architecturale keuzes tot de realisatie van een geïntegreerd HRIS-landschap.
YPTO/NMBS deelt vanuit eigen ervaring hoe de uiteindelijke architectuur tot stand is gekomen, met onder meer SAP SuccessFactors, SAP Integration Suite en SAP Datasphere als belangrijke bouwstenen. Daarbij staan niet alleen de technische keuzes centraal, maar ook de belangrijkste uitdagingen, lessons learned en inzichten die tijdens het traject naar boven kwamen.
Een verhaal over hoe visie, architectuur en implementatie samenkomen in een grootschalige HRIS-transformatie.
Hans Huybrechts | HRIS Solution Architect at delaware
Speaker to be confirmed | Ypto/NMBS
14h15
14h15 – 15h00
How Hospital Logistics automates PO confirmations with AI
What happens when hundreds of supplier confirmations land in your mailbox every day? Together with Hospital Logistics, Flexso implemented FlexDoc AI to transform a time-consuming manual process into an intelligent, automated workflow. During this session, you'll discover how AI extracts and validates purchase order confirmations, compares them with SAP data, and automatically posts them to SAP, while only exceptions require human attention.
Learn how Hospital Logistics is reducing manual effort, improving data quality, and gaining real-time visibility into supplier performance through a scalable AI-driven solution.
Speaker to be confirmed
09h00
09h00 – 09h30
The 10 year journey of integrating Manufacturing Execution Systems with SAP at MSD Merck
Which MES-to-SAP integration approach actually delivers — and why?
This session compares six real-world projects spanning Werum PAS-X MES, AVEVA PI (formerly OSIsoft), Quartis MES, MPDV HYDRA X MES, SAP MII and SAP Digital Manufacturing, looking at the full lifecycle from decision-making and design through implementation and aftercare.
If you're evaluating MES options or planning an integration, this session gives you a rare, honest benchmark: what drove each platform choice, where the design paid off, and what it really takes to keep these systems running long after go-live.
Vincent Vanmeensel| Lead Consultant at CNT Management Consulting
Speaker to be confirmed
Plenary room
15h00
15h00 – 15h30
Coffee break
Break-out rooms
09h00
09h00 – 09h30
The SAP Customer Experience Journey of Atlas Copco
More details to follow
Kai Van Bulck | Customer Experience Configuration
15h30
15h30 – 16h15
Democratizing integration development, governance and support
In most organizations, SAP integration knowledge lives in the heads of a few specialists, not in systems. They know how interfaces work, where dependencies sit, and what to do when something breaks. In this session, we explore how this SAP customer is using AI to change that: from querying your integration landscape in natural language, to automated documentation, intelligent error analysis, and even AI-assisted generation of new interfaces. We'll show it live and open up the discussion with the room.
Daan Lefebvre | Senior SAP integration Consultant delaware
Customer Speaker to be confirmed
09h00
09h00 – 09h30
Organizational change management - "Migration is easy. Adoption is hard."
Migration is easy. Adoption is hard.
In this session, see why the human factor makes or breaks your SAP transformation journey.
Join us and learn how candid stories and hands-on strategies show how real change happens when people - not just tech - leads the way.
Richard Benschop| SAP Services Solution Advisor | SAP Success Plans
Plenary room
17h35
17h35 – 19h00
Networking Drink