Focus Group CX

The Customer Experience (CX) Focus Group appeals to a broad audience interested in CRM & Mobility topics. It is a discussion platform that can help companies better manage their customers’ experience and loyalty. Topics range from CRM Sales to Service, Marketing, Interaction Center, Mobility and Social CRM.

Focus Group Customer Experience
Chairlady: Agnes Debry
Co-chairlady: Marjolein Callant

CX - SAP Intelligent Enterprise Lead-to-Cash Overview

May 20, 2021

Dear Valued CX Members, In a changing world, it is increasingly important to understand your …

Customer Experience - SAVE THE DATE – AGENDA is coming

Jun 17, 2021

Customer Experience – SAVE THE DATE – AGENDA is coming

Interesting and to-the-point SAP CX strategy Webcast

Mar 29, 2021  
Dear member, The CX Team are happy to share with you the recording for the SAP Customer Experience (...

Presentations CX Master Class - 22nd of October

Oct 23, 2020  
Dear SAPience.be member, Please find the presentation of the CX Master Class of October 22nd below ...

Presentations CX Master Class - 24th of September

Sep 25, 2020  
Dear SAPience.be member, Please find the presentations of the CX Master Class of September 24th bel...

Presentations CEC Master Class - 19th of November

Nov 19, 2019  
Dear SAPience.be member, Please find the presentations of the Customer Engagement & Commerce Ma...

Knowledge Transfer for SAP User Groups

Jun 20, 2018   By: Yari Verhulst
Dear All SAP would like to invite you to the first webinar introducing SAP’s new suite of applicat...

Presentations CEC Master Class - 22/02/2018

Mar 14, 2018   By: Yari Verhulst
Dear SAPience.be member, Please find below the presentations of the CEC Master Class of February ...

SAPience CRM Master Class: Discover everything about SAP Hybris Marketing, SAP Hybris Cloud for Customer and Service.

Feb 13, 2018   By: Bart Claeys
Dear SAPience member Next week Thursday, 22nd of February, we kick-off a new year of inspiring knowl...