Focus Group CX

The Customer Experience (CX) Focus Group appeals to a broad audience interested in CRM & Mobility topics. It is a discussion platform that can help companies better manage their customers’ experience and loyalty. Topics range from CRM Sales to Service, Marketing, Interaction Center, Mobility and Social CRM.

Focus Group Customer Experience
Chairlady: Agnes Debry
Co-chairlady: Marjolein Callant

CX Master Class - SAP's Highlights on Customer Experience

Sep 24, 2020

Dear Valued CX Supporters, The Customer Experience Master Class has changed its NAME but is …

Presentations CEC Master Class - 19th of November

Nov 19, 2019  
Dear member, Please find the presentations of the Customer Engagement & Commerce Ma...

Knowledge Transfer for SAP User Groups

Jun 20, 2018   By: Yari Verhulst
Dear All SAP would like to invite you to the first webinar introducing SAP’s new suite of applicat...

Presentations CEC Master Class - 22/02/2018

Mar 14, 2018   By: Yari Verhulst
Dear member, Please find below the presentations of the CEC Master Class of February ...

SAPience CRM Master Class: Discover everything about SAP Hybris Marketing, SAP Hybris Cloud for Customer and Service.

Feb 13, 2018   By: Bart Claeys
Dear SAPience member Next week Thursday, 22nd of February, we kick-off a new year of inspiring knowl...