Focus Group CX
The Customer Experience (CX) Focus Group appeals to a broad audience interested in CRM & Mobility topics. It is a discussion platform that can help companies better manage their customers’ experience and loyalty. Topics range from CRM Sales to Service, Marketing, Interaction Center, Mobility and Social CRM.
Focus group leads:
Webinar | Customer Experience reloaded - AI & SAP CX in Practice
Your customers expect more — here’s how you deliver. Let’s be honest — most sales reps didn’t get into sales to fill in CRM fields. Yet that’s where a big chunk of their day goes. Updating records, writing call reports, chasing data. Time that should be spent with customers, building relationships and closing deals. And beyond the field, critical customer touchpoints across the value chain …
Tessenderlo Group moving to the cloud & SAP roadmap session - September 8th - presentations
Recording & presentation CX Corner Café - June 30
Recording & presentation CX Master Class - June 17
Presentations CX Master Class - May 20th, 2021
Interesting and to-the-point SAP CX strategy Webcast
Presentations CX Master Class - 22nd of October
Presentations CX Master Class - 24th of September
Presentations CEC Master Class - 19th of November
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