Focus Groups

Connect with SAP users that have a shared interest
A Focus Group covers the needs and challenges of SAP users within an industry or business department. Each Focus Group has one or more Chairmen, who ensure the neutrality and the dynamics of the Group. They also organize Master Classes within their Group at a regular pace.

12 permanent Focus Groups
Most Focus Groups are permanent, others may last for only several months. They often handle about central business processes, mainly operational processes (Solution Development, Order Generation, …) and support processes (HR, Finance, …).

Ad hoc Focus Groups for instantaneous challenges
Temporary Focus Groups can be established if we notice a demand from the community. The flagship events are important channels to keep in touch with our members and their challenges.

Who are your Focus Group Leads?

SAPience CEC Focus Group

The Customer Engagement & Commerce Focus Group appeals to a broad audience interested in CRM & Mobility topics. It is a discussion platform that can help companies better manage their customers’ experience and loyalty. Topics range from CRM Sales to Service, Marketing, Interaction Center, Mobility and Social CRM.

Focus Group Customer Engagement & Commerce
Chairlady: Agnes Debry
Co-chairlady: Marjolein Callant

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SAPience Data & Analytics Focus Group

The D&A Focus Group targets both Business and IT users who are involved in installing, using or evolving SAP/SAP BO BI solutions. Users will be able to follow the products’ evolutions, discover new functionalities and understand their limitations and benefits.

Other meetings will cover topics such as:
  • Management security and authorizations.
  • Preparation and Customization of Data.
  • Analytics.
  • Reporting and analysis.
  • Diffusion of information.
  • Implementations and Upgrades.
  • Performance.

Focus Group Data & Analytics
Chairman: Rob Roemers

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SAPience DIG Focus Group

Over the last couple of years, we hear digital transformation is going to hit every single organization. We hear this message in seemingly every keynote, panel discussion, article, or study related to how businesses can remain competitive and relevant as the world becomes increasingly digital. However, for many of is, it remains unclear what digital transformation actually means. How it will or can impact our organization, our job, professional life.

Is it just a catchy way to say moving to the cloud? Or do “something” with IoT or Big Data? What are the specific steps we need to take? Do we need to design new jobs to help us create a framework for digital transformation, or hire a consulting service? What parts of our business strategy need to change? Is it really worth it?

With our user group, we want to give you a better understanding on the different aspects of digital transformation. We foresee three master classes to start, each focusing on another topic of digital transformation.

Focus Group for Digital Transformation
Chairman: Steve Debruyne
Co-leader: Marc Van Hoeck
Co-leader: Kris Bornauw

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SAPience EAM & M Focus Group

The Enterprise Asset Management & Manufacturing Focus Group attracts Maintenance Managers, Maintenance Engineering Managers, Production Managers, Budget Controllers and Business Development Managers. Topics include maintenance services and manufacturing in relation to SAP solutions to get maximum value out of these solutions.

Focus Group Enterprise Asset Management & Manufacturing
Chairwoman: Anick Rombaut

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SAPience FIN Focus Group

The Finance Focus Group caters to the needs of financial specialists, IT SAP finance analysts or managers and SAP finance key users. Members meet to discuss Belgium-specific issues in the financial area, to find practical solutions for SAP-users related to e.g. Legal consolidation, Treasury, Investor Relations and Accounts payable.

Focus Group Finance
Chairman: Laurent Deside
Chairman: Steve Willems

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SAPience HR Focus Group

The HR Focus Group is the meeting platform for anyone dealing with HR, from HR managers to payroll administrators. During Master Classes we share information concerning SAP HCM, customer cases, global implementation, talent management, performance management, compensation, payroll etc.

Focus Group Human Resources
Chairman: Steve Cooleman

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SAPience Procurement Focus Group

The PROC Focus Group is of interest both for people from the Purchasing department – process managers, buyers and purchasing managers – and for IT project managers. Our objective is to share knowledge, experiences and ideas to help achieve efficient implementations from both an IT and business perspective.

Focus Group Sourcing & Procurement
Chairwoman: Nancy De Smet

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SAPience PSM Focus Group

The PSM Focus Group brings together SAP users active in the public sector, to exchange case studies, knowledge and experiences to optimize their citizen-centric approach. Themes vary from operational excellence, resilience and security, citizen needs, economic matters etc.

Focus Group Public Services Management
Chairman: Freddy Wuidar

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SAPience S/4HANA Focus Group

S/4HANA consists of functionality for finance, accounting, controlling, procurement, sales, manufacturing, plant maintenance, project system, and product lifecycle management, plus integration with SAP SuccessFactors, SAP Ariba, SAP Hybris and SAP Fieldglass. Users will get to discuss the product's evolutions and functionalities.
Other meetings will cover topics such as:
  • Finance, accounting, controlling, procurement, sales, manufacturing, plant maintenance, project system, and product lifecycle management, plus integration with SAP SuccessFactors, SAP Ariba, SAP Hybris and SAP Fieldglass.

Focus Group S/4HANA
Chairman: Bram Inghelbrecht
Chairman: Eric Commers

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SAPience SAP Licensing and support Focus Group

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SAPience Security and Access Management Focus Group

The Focus Group Governance Risk & Compliance is given a new name. We noticed that quite a few users did not know exactly what kind of topics are discussed in this Focus Group. From now on, the Focus Group is called 'Security and Access Management'. In the Netherlands they have a similar name, and as a result, attendance at Master Classes is often higher than with us.

The Security and Access Management Focus Group is an advisory platform aiming to assist companies on Security and Access Management topics through the exchange of experiences, successful strategies and implementations. We also combine efforts towards SAP when requesting solutions for Security and Access Management system issues and functionality improvements.

Focus Group Security and Access Management
Chairman: Gert De Pauw

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SAPience TECH Focus Group

The TECH Focus Group allows users to exchange SAP Technology knowledge and content and gives them insight on how to tackle testing and quality assurance challenges. We regularly organize Master Classes, as well as the yearly TECHday, a must for everyone interested in SAP technology.

Focus Group Technology
Chairman: Joris Cuypers
Co-leader: Bart Claeys

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