Dear Valued Member
The focus Group Customer Experience is announcing the next Master Class
on April 20th, 2023, 12:30 – 17:00
Customer Experience – Customer Data Management with SAP CDC – April 20th
Agenda
12:30 - 13:30
Welcome & sandwiches
13:30 - 14:15
Customer Data Management with SAP CDC
During this session, we will explain what our customer Ypto (NMBS) was facing as challenges regarding to Customer Data Management in combination with effective Marketing Automation. Our focus will be on the solution architecture and integration of the complex landscape where the SAP Customer Data Cloud plays the central part.
14:15 - 15:00
Session 2
15:00 - 15:15
Comfort break
15:15 - 16:00
Session 3
16:00 - 16:15
Q&A
16:15 - 17:00
Networking Drink
Get to know your speakers
Jimmy Laureys
CX & S4 Consultant, Solution Architect, Amista
Michael Hossain
CX & S4 Consultant, Amista
