Focus Group CEC

The Customer Engagement & Commerce Focus Group appeals to a broad audience interested in CRM & Mobility topics. It is a discussion platform that can help companies better manage their customers’ experience and loyalty. Topics range from CRM Sales to Service, Marketing, Interaction Center, Mobility and Social CRM.

Focus Group Customer Engagement & Commerce
Chairman: Gert De Pauw
Chairman: Joris Cuypers
Chairman: Bart Claeys

Customer Experience: SAP Loyalty Marketing 1808 - Convert Customers into Loyal Brand Advocates

Aug 22, 2018

Get an overview about SAP Loyalty Marketing on SAP Cloud Platform. SAP Loyalty Marketing enables …

Customer Experience: SAP Marketing Cloud 1808 - Gigya Integration with SAP Marketing Cloud

Aug 30, 2018

Get an overview on how SAP Marketing Cloud integrates with the Gigya solutions, now part …

Customer Experience: Introducing maiCatch – The new innovative Business Card Scanner for SAP Cloud for Customer

Sep 4, 2018

Are huge stacks of business cards piling up on your desk and you want to …

Customer Experience: SmartEdit latest features and enhancements - 1808 Release

Sep 5, 2018

Join us and learn about the latest content management capabilities of SmartEdit. We will discuss …

CEC Master Class 22nd of November 2018

Nov 22, 2018

We have the pleasure to invite you to the Customer Engagement & Commerce Master …

Knowledge Transfer for SAP User Groups

Jun 20, 2018   By: Yari Verhulst

Dear All SAP would like to invite you to the first webinar introducing SAP’s new …

Presentations CEC Master Class - 22/02/2018

Mar 14, 2018   By: Yari Verhulst

Dear member, Please find below the presentations of the CEC Master Class of February 22.

SAPience CRM Master Class: Discover everything about SAP Hybris Marketing, SAP Hybris Cloud for Customer and Service.

Feb 13, 2018   By: Bart Claeys

Dear SAPience member Next week Thursday, 22nd of February, we kick-off a new year of …