What a Customer Center Of Expertise (CCOE) should know about the new contract and license management application Jan 17, 2019 Webinar SAP recently announced applications for Customer COE contract & license management activities – License Utilization Preparation Area (LUPA) and License Utilization Information (LUI). LUPA is the first step before the actual system measurement can take place for all onPrem customers. Within this application, the measurement process can … This content is only for paying members. Are you a member yet?. Click here to login. Do you want to become a member?. Click here to register.