Hackathon challenges 2021

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:

Automate Vendor Reminders Management

By Juliette Duhamel
Business Analyst FICO at Elia Transmission Belgium

Vendor Reminders are received from different channels (papers or emails) by different persons (dedicated
mailbox, AP Accountants, buyers, etc.), with different support (pdf attached, printscreen of accounting,
invoice reference simply written in the mail, etc.) and concerns one or multiple invoices. This is
handled
manually by Account Payable.

Vendor Reminders are received from different channels (papers or emails) by different persons
(dedicated mailbox, AP Accountants, buyers, etc.), with different support (pdf attached, printscreen
of accounting,
invoice reference simply written in the mail, etc.) and concerns one or multiple invoices. This is
handled manually by Account Payable.

We currently identify the following issues:

  1. Entry channel : we do not believe a chatbot or a frontpage at disposition of our customers
    will often
    be used. Individuals won’t use it and big suppliers are sending list of invoices (Proximus,
    etc…)
    won’t use this for one invoice at the time. Ideas?
  2. If we opt for a specific mailbox, how to identify the vendor and the invoices they are
    looking for ?
    We would need a kind of OCR to read the emails we receive and identify the vendor and the
    invoice
    references. What to do with accounting screenshot which are not readable – automatic answer?
    What to do
    with emails which are not link to reminders – automatic answer ?
  3. Once invoices are identified, we could think about a bot /IA in order to :
    • Find the invoices in SAP (ex: FBL1N) – Look for the status paid, block, release for
      payment, automated
      the answer of the bot depending on the invoice status (ex: paid on date xxx, release
      for payment = will
      be paid on, block = please contact buyer)
    • If not in SAP, find the invoice in VIM – Look for the exception status and automate
      answer depending
      on this status + user to contact (buyer or Account Payable or …)?
    • If not found, automatic answer “please send a copy of your invoice to the invoice
      mailbox”
  4. If invoice is more than x days overdue, we could imagine to forward the reminder to AP for
    urgent
    intervention ?
  5. Attach original reminder (pdf or email) to the invoice(s) and attach the answer of the bot




Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


Connected Chairs – An IoT solution to crowded offices

By Nathan Van Lombeek
Senior SAP Development Consultant at delaware

Use the SAP Cloud Platform IoT services to generate and display seat availability data from an office
space.
Sensors can be connected to the SCP IoT service, and should be able to be onboarded into the system
easily.

This data should be captured within the SCP IoT service in order to feed SAC reports on usage
statistics, etc…
SAC should therefore be connected to the IoT service time series data, where analyses can feed further
insights.

Use the SAP Cloud Platform IoT services to generate and display seat availability data from an
office space.
Sensors can be connected to the SCP IoT service, and should be able to be onboarded into the system
easily.

This data should be captured within the SCP IoT service in order to feed SAC reports on usage
statistics, etc…
SAC should therefore be connected to the IoT service time series data, where analyses can feed
further insights.

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


Role Migration assistant – an iRPA solution for S/4 HANA migrations

By Nathan Van Lombeek
Senior SAP Development Consultant at delaware

Design a solution which reduces the manual effort to create custom S/4 HANA roles by leveraging the iRPA
service on the SAP Cloud Platform.

An iRPA solution should be able to perform a mass create of S/4 HANA roles with Excel as an input file.
A further step should be designed to allow the user to enter existing ECC roles and transactions, and
have the iRPA solution propose Fiori S/4 HANA alternatives, which then can then be auto-created in the
system.

Design a solution which reduces the manual effort to create custom S/4 HANA roles by leveraging the
iRPA service on the SAP Cloud Platform.

An iRPA solution should be able to perform a mass create of S/4 HANA roles with Excel as an input
file.
A further step should be designed to allow the user to enter existing ECC roles and transactions,
and have the iRPA solution propose Fiori S/4 HANA alternatives, which then can then be auto-created
in the system.

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


SAP Conversational AI goes Mobile: Have a talk with your Physical Inventory

By Nathan Van Lombeek
Senior SAP Development Consultant at delaware

Design a solution which reduces the manual effort to create custom S/4 HANA roles by leveraging the iRPA
service on the SAP Cloud Platform.

An iRPA solution should be able to perform a mass create of S/4 HANA roles with Excel as an input file.
A further step should be designed to allow the user to enter existing ECC roles and transactions, and
have the iRPA solution propose Fiori S/4 HANA alternatives, which then can then be auto-created in the
system.

There are 2 main functionalities we would like to provide within our EWM chatbot, by using API from
S/4 HANA Cloud.

Warehouse Physical Inventory (A2X)):

  • Search for PI items
  • Count PI items

The Conversational AI should be used as a conversation handler between the S/4 HANA cloud system and
a custom, Android Native conversation Client.

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


Embedded ML driven BOM/Routing optimization

By Maxim Deweirdt
technical consultant at delaware

Outdated master data, insufficient information and lack of proper ownership can lead over time to
significant differences in planned and actual production quantities.
In turn, these delta’s could cause unrealistic production schedules, inaccurate stock quantities, faulty
material planning and many more issues.
One of the various ways to minimize this difference in production quantity is by suggesting machine
learning enabled changes to the existing out-of-date Bill of Materials and Production Routings,
respectively the recipe and method to produce the end product.

Outdated master data, insufficient information and lack of proper ownership can lead over time to
significant differences in planned and actual production quantities.
In turn, these delta’s could cause unrealistic production schedules, inaccurate stock quantities,
faulty material planning and many more issues.
One of the various ways to minimize this difference in production quantity is by suggesting machine
learning enabled changes to the existing out-of-date Bill of Materials and Production Routings,
respectively the recipe and method to produce the end product.
As the production related master data becomes more and more up-to-date, the operational maintenance
costs and quantity corrections will decrease, thus optimizing the production planning process.


Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


Mini dealer portal on SAP Cloud Platform for lead feedback, updating C4C

By Agnes Debry
C4C Business Manager at Atlas Copco

Current Situation in Atlas Copco : We send emails to our dealers with the Leads we collected from
Marketing campaign that happened to be in the territory of the dealer. We do not have ways of collecting
the results of the lead qualification and conversion rate

Challenge Idea description : Realise a mini portal where a dealer who has received an email can provide
simple feedback on the lead (either closed + reason why – or Converted + value generated) and where this
feedback is automatically updating the lead in C4C as closed or converted. No need for access security
security, if the dealer has the email link, he/she can update the feedback.

Current Situation in Atlas Copco :
We send emails to our dealers with the Leads we collected from Marketing campaign that happened to
be in the territory of the dealer. We do not have ways of collecting the results of the lead
qualification and conversion rate

Challenge Idea description :
Realise a mini portal where a dealer who has received an email can provide simple feedback on the
lead (either closed + reason why – or Converted + value generated) and where this feedback is
automatically updating the lead in C4C as closed or converted. No need for access security security,
if the dealer has the email link, he/she can update the feedback.

Benefits for Atlas Copco :
ability to assess marketing campaigns ROI in direct and indirect channels. Learn the benefits and
the value of SCP extensions.

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


Using SAP Data Intelligence to enable end user to visualize where his data in the reports is coming
from.

By Christophe Posson
Act! Analytics Stream Lead at Atlas Copco

Current situation in Atlas Copco :
In Atlas Copco we are struggling a bit with having the ability to show full end-to-end Data Lineage
between what a user sees on the front end side and where the data is coming from in the source system.

Current situation in Atlas Copco :
In Atlas Copco we are struggling a bit with having the ability to show full end-to-end Data Lineage
between what a user sees on the front end side and where the data is coming from in the source
system.

Challenge Idea Description :
We are interested in a SAP DI (Data Intelligence) extension. SAP has a basis setup available in SAP
Information Steward (which will be merged into DI I understood). So we would like to see as
challenge the development of a full end-to-end data lineage solution. This basically means that an
end user should be able to visualize where his data in the reports is coming from.

Benefits for Atlas Copco : Better user adoption on BW reports. Learning the value of SAP Data
Intelligence.



Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


The Marketing Experience app

By Patrick Huysveld
C4C Group CRM manager at Puratos

Capturing the experiences & interactions during & after events from prospects & customers.
Puratos is hosting several events per week and faces the challenge to digitally capture the experience
and interactions with their customers.
During those events we want to enable the host to follow the attendants and no shows in real-time.
What content do they find interesting? What are the products they are most likely to buy?
Next to that they want to measure the return of an event per customer, both in customer experience
(satisfaction surveys, after-event experience) and ROI in sales.

Capturing the experiences & interactions during & after events from prospects & customers.
Puratos is hosting several events per week and faces the challenge to digitally capture the
experience and interactions with their customers.
During those events we want to enable the host to follow the attendants and no shows in real-time.
What content do they find interesting? What are the products they are most likely to buy?
Next to that they want to measure the return of an event per customer, both in customer experience
(satisfaction surveys, after-event experience) and ROI in sales.

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


Solution Manager and Focused Build an IT4IT Enabler

By Frank Verest
IT Manager at Agfa Gevaert

Bridge Business Teams and IT Teams in digital transformation or innovation projects (SAP/Non-SAP) with
focused build a preconfigured agile (scrum) SAP Solution Manager 7.2 add-on,
supporting the IT4IT Requirement To Deploy (R2D) value stream and using Out-of-the-box ALM features:
Requirement, Build, Test, Defect Management,…

Bridge Business Teams and IT Teams in digital transformation or innovation projects (SAP/Non-SAP)
with focused build a preconfigured agile (scrum) SAP Solution Manager 7.2 add-on,
supporting the IT4IT Requirement To Deploy (R2D) value stream and using Out-of-the-box ALM features:
Requirement, Build, Test, Defect Management,…

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


Expense extension for S/4HANA

By Michiel Neefs
Technical Consultant at Amista NV

Employee expenses can be a time consuming and unclear process. By building an extension on top of
S/4HANA using SAP Cloud Platform,
using intelligent technologies (CAI, iRPA) in combination with SAPUI5 to develop an easy to use front
end, we want to clarify the process and make it more transparent to both employee and managers.

Employee expenses can be a time consuming and unclear process. By building an extension on top of
S/4HANA using SAP Cloud Platform,
using intelligent technologies (CAI, iRPA) in combination with SAPUI5 to develop an easy to use
front end, we want to clarify the process and make it more transparent to both employee and
managers.

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


The notification app

By Anick Rombaut
Technical Sap PM manager at Balta

The app should enable the creation of notitifcations in SAP with a mobile device.
The app should ideally compatible with ECC 6.0 EHP 7and S/4 Hana as back end system
Transaction code : IW21

The app should enable the creation of notitifcations in SAP with a mobile device.
The app should ideally compatible with ECC 6.0 EHP 7and S/4 Hana as back end system
Transaction code : IW21

https://help.sap.com/erp_hcm_ias2_2015_02/helpdata/en/a3/84c1536ca9b54ce10000000a174cb4/content.htm?no_cache=true

Inventory app

By Anick Rombaut
Technical Sap PM manager at Balta

This app should enable to perform the physical inventory with a mobile device is SAP.

The app should shown the Storage location , the bin, material number, description in SAP and stock
quantity in SAP.
It should also shown a field where the warehouse keeper can fill in the quantity numer after he has
counted the physical stock.

Ideally, the app should work with SAP ECC 6.0 EHP7 and later a S/4 Hana system.

This app should enable to perform the physical inventory with a mobile device is SAP.

The app should shown the Storage location , the bin, material number, description in SAP and stock
quantity in SAP.
It should also shown a field where the warehouse keeper can fill in the quantity numer after he has
counted the physical stock.

Ideally, the app should work with SAP ECC 6.0 EHP7 and later a S/4 Hana system.

https://help.sap.com/saphelp_me60/helpdata/en/36/61bd534f22b44ce10000000a174cb4/frameset.htm

MI01>Create physical inventory document>Enter Document Date>Planned count date>Plant Code>Storage
Location>Click on Enter button>you will get the separate screen>Enter material code>and click on
SAVE button (Ctrl+S)>you will get Physical inventory document number. (MI02-Use for delete)

(After getting Physical inventory document number you go with MIO4)

MI04>click on enter button>you will get “Enter inventory count screen>Enter Phys. inventory
doc.no>Fiscal year>Count date>click on enter button>you will get separate screen>Enter physical
qty>and click on save button ((Ctrl+S)>you will get massage from the SAPu201D Count entered for
phys. inv. doc. 100000112”

(After completed above transaction you please go with MI07)

MI07>you will get Post inv.differences: initial screen>Enter Phys. inventory doc.> Fiscal year>
Posting date>click on enter button>you will get separate screen with deference qty>click save button
(Ctrl+S)> you will get document number generated from the system (Diffs in phys. inv. doc. 100000112
posted with m. doc. 4900001246)

Physical Inventory:

Physical Inventory is a business process in which physical stock is matched with book (system)
stock. It is legal requirement to carry out physical inventory at least once in a year.

Physical inventory can be carried out both for a companyu2019s own stock (Unrestricted, Quality,
Blocked Stock) and for special stocks (Customer Consignment stock, Vendor consignment stock from
vendor, Returnable packaging). This inventory is carried out saperately for both type of stocks.

Physical Inventory Processes:

Several inventory processes available for physical inventory which includes as follow:

  1. Periodic Physical Inventory

    • All stocks of the company are physically counted on the balance sheet key date
    • Every material must be counted
    • Entire warehouse must be blocked for material movements during count.
  2. Continuous Physical Inventory

    • Stocks are counted continuously during the entire fiscal year.
    • It is important to ensure that every material is physically counted at least once
      during the year.
  3. Cycle Counting

    • In this method of physical inventory, inventory is counted at regular intervals
      within a fiscal year.
    • These intervals (or cycles) depend on the cycle counting indicator set for the
      material in Material Master record as CC indicator in plant view data.
    • With this Cycle Counting Method of Physical Inventory allows fast-moving items to be
      counted more frequently than slow-moving items.
  4. Inventory Sampling

    • Randomly selected stocks of the company are physically counted on the balance sheet
      key date.
    • If found not much variance between the counted stock and the book book stock, it is
      presumed that the book inventory balances for the other stocks are correct.

Physical Inventory Process Cycle Flow

    Creation of physical inventory document

    • Physical inventory document(s) is created individually or using the batch program, click
      for more information
    • The transaction codes for creation physical inventory are as follow

      Individual Inventory documentation creation

      MI01 – Individual physical inventory creation

      MIS1 – Inventory Sampling document creation

      MICN – Cycle count inventory document creation

      Collective Inventory document creation

      MI31 – Own stock without special stock

      MIK1 – Vendor consignment

      MIQ1 – Project stock

      MIM1 – Returnable Transpiration material

      MIW1 – Customer Consignment stock

      MIV1 – Returnable material with customer

      MIO1 – Material provided to Vendor (Subcontracting material)

    Print physical inventory document

    • Physical Inventory document can be printed based on the physical inventory document
      status and or item status
    • Transaction code MI21 is used to print the inventory document where print default value
      can be populated
  1. Count the physical stock

    • Based on the inventory document printout, the warehouse person will check the stock
      of material physically and note that on print out. This is completely physical
      process.
  2. Enter count in system

    • On completion of physical count, the count result is needs to be entered in the
      system. This can be with reference (using Tcode MI04) or without reference (using
      Tcode MI04) to the physical inventory document.
    • If count quantity for that material is ZERO then select ZC (zero count) column
      instead of putting 0 in qty field. If 0 is used for zero count then systm will
      consider that as “not counted”

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


Alarm-to-repair – shortening the lead time for incident field interventions

By Wouter Hanson
Solution Architect at TheValueChain

An IoT monitoring device mounted on a field equipment reports a measurement outside of the tolerances
specified for the equipment.
The failure is interpreted as “critical” and is shown on the incident map monitor, providing a
geographical view of the incident location,
and the status of the equipment is set to “Failure” with an icon / color code red. Using the map
interface, the incident coordinator is able to select to location and consult the details of the
equipment and the incident.
Based on this information, the incident coordinator can pull up the location of nearby technicians with
the right competences to deal with the incident and have an overview of their current activity.

An IoT monitoring device mounted on a field equipment reports a measurement outside of the
tolerances specified for the equipment.
The failure is interpreted as “critical” and is shown on the incident map monitor, providing a
geographical view of the incident location,
and the status of the equipment is set to “Failure” with an icon / color code red. Using the map
interface, the incident coordinator is able to select to location and consult the details of the
equipment and the incident.
Based on this information, the incident coordinator can pull up the location of nearby technicians
with the right competences to deal with the incident and have an overview of their current activity.
Using this information, the incident coordinator can assign a technician to the incident and send a
high priority push maintenance order to the technician’s mobile device and also provide him with the
optimal route to the incident location.
The field technician acknowledges receipt of the rush order. His travel itinerary and location are
visible on the geographic overview. Once on site, the technician concludes that a faulty circuit
breaker is the root cause of the problem.
He can scan the equipment to pull up the equipment Bill Of Material, and determine the right type of
circuit breaker, replaces and declares the consumption of a replacement circuit breaker from his van
stock and finally confirms the intervention.
As a result, the equipment status is reset to “Operational” and on the map interface, the equipment
also displays the status “Operational” again with the color code green.

Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team:


C4C leading dashboard with Targets and Trend lines on SAP embedded SAC

By Agnes Debry
C4C Business Manager at Atlas Copco

Vendor Reminders are received from different channels (papers or emails) by different persons (dedicated
mailbox, AP Accountants, buyers, etc.), with different support (pdf attached, printscreen of accounting,
invoice reference simply written in the mail, etc.) and concerns one or multiple invoices. This is
handled
manually by Account Payable.

Current situation in Atlas Copco :
We are using the SAP C4C reporting and dashboard extensively. But there are no easy possibilities to
set trend lines and targets on the Graphs in order to measure actuals versus targets and the trend.

Challenge Idea Description :
The idea is to use the more advanced features of SAP Embedded SAC on top of C4C to realize leading
dashboards including targets and trend lines.
For example a graph with the number of actual appointments per month with a monthly target and a (3
months rolling) trend line. Our business though is driven by yearly targets.

Benefits for Atlas Copco :
See the value of SAP SAC embedded on C4C. Learn on SAP embedded SAC.



Your information:

Select the challenges you want to sign up for:
List of challenges can be found below the form

Automate Vendor Reminders ManagementConnected Chairs – An IoT solution to crowded officesRole Migration assistant – an iRPA solution for S/4 HANA migrationsSAP Conversational AI goes Mobile: Have a talk with your Physical InventoryEmbedded ML driven BOM/Routing optimizationMini dealer portal on SAP Cloud Platform for lead feedback, updating C4CUsing SAP Data Intelligence to enable end user to visualize where his data in the reports is coming fromThe Marketing Experience appSolution Manager and Focused Build an IT4IT EnablerExpense extension for S/4HANAThe notification appInventory appAlarm-to-repair – shortening the lead time for incident field interventionsC4C leading dashboard with Targets and Trend lines on SAP embedded SAC

Main Contact for Team: