Date: 08/10/2020 – 10:00-10:45am (CET)
Speakers: Swetlana Schaetzle (Support Architect, SAP Enterprise Support Advisory)
The goal of this session to introduce to you the new SAP Enterprise Support reporting cockpit and to enable you to use it to create tailored reporting according to your needs.
The SAP Enterprise Support reporting cockpit is an interactive dashboard analyzing the status of your SAP solution, support services and achievements hereunder based on solution monitoring capabilities, usage KPIs, availability, consumption of SAP Enterprise Support offerings, support cases status, and other support relevant metrics.
The new SAP Enterprise Support reporting cockpit offers more flexible and interactive reporting capabilities with improved and extended content and new personalization features, helping you to individualize the SAP Enterprise Support report.