The Customer Center of Expertise (Customer COE) is the central collaboration hub on Customer side with two maturity levels for SAP business and IT departments, to act as service provider and business innovation enabler – regardless of whether the Customer has an on-premise or hybrid/Cloud environment.
Starting with a Primary Customer COE Certification, customers establish the foundation for their Customer COEs to then continuously prove their maturity and become certified Advanced Customer COEs that facilitate support and drive innovation in their organizations.
Agenda
- Customer Center of Expertise (Customer COE)
- Concept and Key components
- Certifications by SAP of the Customer COE Organization
- Primary and Advanced
- Criteria, requirements, key success areas, key elements, roadmap
- Advanced IT Operations Self-Assessment
Date: Tuesday March 05, 2019, 17:00 CET
Follow these 3 steps to connect to the virtual session
- Dial your local phone number to hear the audio.
Dial-in numbers:
– Belgium: +32 2 404 0657
– Belgium, toll free: 0800 39675
– Luxembourg: +352 2487 1454
– Luxembourg, toll free: 800 27071 - Enter the participation code 490 549 6736# (Code Set 3)
- Go to the virtual meeting room and choose the “cancel” button in the pop-up window
Meeting room: SAP Customer Center of Expertise Program Overview
Recording: Knowledge 4 You
