SAP’s support backbone is the central infrastructure located at SAP to provide technical support to our customers. This infrastructure has been updated. The legacy infrastructure remains in place to allow a safe transition for customers. Customers need to switch to the new infrastructure before January 2020 to ensure continuous connectivity.
This update impacts SAP Solution Manager and Focused Run, and also every other ABAP-based SAP system which is connected to the support backbone.
In this session, you will learn about the impacts of the support backbone update on SAP Solution Manager and Focused Run, and what you need to do to ensure connectivity of these systems to SAP after January 1st, 2020. You will also learn where you can get more information about the support backbone update and the required activities.
Date: Monday, March 18, 2019, 16:00 CET
Follow these 3 steps to connect to the virtual session
- Dial your local phone number to hear the audio.
Dial-in numbers:
– Belgium: +32 2 404 0657
– Belgium, toll free: 0800 39675
– Luxembourg: +352 2487 1454
– Luxembourg, toll free: 800 27071 - Enter the participation code 375 177 0268# (Code Set 2)
- Go to the virtual meeting room and choose the “cancel” button in the pop-up window
Meeting room: SAP Support Backbone Update
Recording: Knowledge 4 You
