Discover the SAP’s Next-Generation Support real-time channel Schedule an Expert and how it can help you implement and operate your SAP solutions, in any deployment model.
Similar to booking an online doctor’s appointment, the Schedule an Expert service lets you connect one-on-one with SAP support in a live, 30-minute Skype call. Describe your technical issue, select the product area and a time that is convenient for you, and we will find a support expert to assist you. Talk to the same SAP engineer that you would create an incident with – but spend less time waiting for a response and resolution
Schedule an Expert is ideal if you:
- Prefer a live conversation with a support expert instead of instant messaging or submitting written incidents
- Want to use screen sharing to illustrate an issue
- Need to schedule colleagues on your call with SAP support
- Want tips for prevention of incidents
- Schedule an Expert is available for all support levels, for new and open incidents.
Date: Thursday, April 04, 2019, 16:00 CEST
Follow these 3 steps to connect to the virtual session
- Dial your local phone number to hear the audio.
Dial-in numbers:
– Belgium: +32 2 404 0657
– Belgium, toll free: 0800 39675
– Luxembourg: +352 2487 1454
– Luxembourg, toll free: 800 27071 - Enter the participation code 375 177 0268# (Code Set 2)
- Go to the virtual meeting room and choose the “cancel” button in the pop-up window
Meeting room: Schedule an Expert
Recording: Knowledge 4 You
