Atlas Copco Power Technique chooses Full Force SAP CX: the why and the how!
Dec 8, 2022 Wayenborgstraat 26, 2800 Mechelen
Dear Valued Member
The focus Group Customer Experience is announcing the next Master Class
on December 8th 2022, 13:00 – 17:00
The Atlas Copco Power Technique business area provides air, power and flow solutions through products such as mobile compressors, pumps, light towers and generators, along with a number of complementary products. It also offers specialty rental and provides services through a global network. Guided by a forward-thinking approach to innovation, Power Technique provides sustainable productivity solutions across multiple industries, including construction, manufacturing, oil and gas, and exploration drilling.
In order to be 24/7 available around the world Power Technique is implementing and rolling out the full SAP CX suite for all customer facing, lead to cash-applications.
During this interactive afternoon, different stakeholders from the PT-division will give an insight in why they have made this very conscious choice.
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Agenda
13:30 - 13:45
Welcome by SAPience.be
By Titsia Brabants
13:45 - 14:30
MyAtlasCopco & the webshop
By Julian Lückerath, Product Manager Digitization and Connectivity
15:00 - 16:00
Sales, Service & Marketing Cloud
By Liesbeth Van de Wiele
Get to know your speakers
Liesbeth Van de Wiele
C4C Program Manager for Power Technique Business Area
Currently responsible for the development and implementation of the dedicated C4C tenant in Power Technique to ensure that the new tenant is fully in line with the demands of the business and the PTBA digital landscape
Julian Lückerath
Product Manager Digitalisation and Connectivity
Currently responsible for the realization of the new state of the art Atlas Copco Power Technique’s Web Shop, that enables us to open up a new sales channel by reaching unknown customers and as a replacement of our old online purchase system
