CX Master Class – SAP’s Highlights on Customer Experience
Dear Valued CX Supporters,
The Customer Experience Master Class has changed its NAME but is still all about CEC. Please join us and learn more about The SAP Customer Experience Suite through virtually connecting in the upcoming CX Series, hosted over 4 sessions, also including content within the UserDay.
The first session (by SAP) will highlight:
- Recap over the past months, and what is new within SAP CX?
- Focus Points for each of the CX Modules
- Commerce Deep-dive
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Warm regards,
Agnès Debry and Marjolein Callant
CX Focus Leads
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Agenda
11:00 - 11:10
Intro & Welcome
By Agnès Debry, Marjolein Callant, Tracey Greig
11:10 - 11:45
SAP's highlights on CX
- Recap of the year – what happened in SAP CX?
- Focus Points for each of the CX modules
- Commerce Deepdive
By Joris Buckinx (SAP Belux Pre-sales)
11:45 - 12:00
Wrap-up
- Qualtrics Survey Time (we would like to learn more about your interests for the future SAPience sessions).
- Questions & Answers
By Agnès & Marjolein