Do you have an SAP Customer Experience (CX) or CRM solution in place, but need some pointers to maximise its potential and develop your own roadmap in an informed way? Faced with rapidly changing expectations, optimising your processes and offering a personalised approach across the customer journey is the way to go. The benefits? Amazed customers, a consistent experience across all channels, excellent data protection, built-in integration with your ERP and data-driven decision-making, to name just a few.
Want to learn how to maximise your SAP CX or CRM suite? Join our 40-minute webinar on 1 April! We will help you improve your customer journey with quick wins and help you develop a framework tailored to your specific organisation with our persona-based approach.
